Let's Start a Conversation About Your Home, Your Story, or Both

Whether you have a question about your HVAC system or want to discuss the stories hiding in your walls, I’m here to listen. No boiler too complex, no story too strange.

Let's Start a Conversation About Your Home, Your Story, or Both

Whether you have a question about your HVAC system or want to discuss the stories hiding in your walls, I’m here to listen. No boiler too complex, no story too strange.

WHICH CONVERSATION ARE WE HAVING?

For Homeowners & HVAC Questions

Let's Diagnose Your Home Together

Having issues with your system? Not sure if that noise is normal? I’ve spent 38 years solving home environment puzzles

What I Can Help With:

  • Understanding your HVAC system's personality
  • Decoding strange noises and smells
  • Advice on improving indoor air quality
  • Second opinions on repair recommendations
  • Explaining technical terms in plain English

What to Include in Your Message:

  • Your home's age and location
  • The symptom (noises, temperatures, smells)
  • What you've already tried
  • Any recent changes in your home

For Readers & Book Discussions

Let's Talk About the Stories Between the Lines

Questions about Andrew Baines? Want to share how my books resonated with you? The conversation doesn’t end with the last page.

Discussion Topics I Love:

  • Which Andrew Baines story reminded you of your own life
  • Questions about the technical details in my books
  • Stories about your own home's quirks and characters
  • How my non-fiction book changed how you see your home

For Book Clubs & Speaking Engagements

Bring The Conversation To Your Group

I offer virtual visits to book clubs and can speak to groups about the intersection of home maintenance and human stories.

Available For:

  • Book club Q&A sessions (virtual)
  • Library talks about "The Stories in Our Homes"
  • HVAC industry events with a literary twist
  • Writing workshops on finding stories in everyday work

THE BEST WAY

TO REACH ME

Direct Contact Form

Through My Publisher
(Most Reliable)

The Publishing Heaven
Email: contact@thepublishingheaven.com
Subject: “For Sean Henry Hansen”
They know how to find me even when I’m in a basement with poor reception

I Typically Respond Within:

  1. 48 hours for book-related questions
  2. 72 hours for technical questions (I might need to consult my notes)
  3. Immediately if your story involves something truly unusual in your ductwork
Contact Form Demo (#3)

WHAT TO EXPECT WHEN YOU WRITE

My Response Style:

  • Thorough: I believe in complete answers
  • Story-driven: I might include a relevant anecdote
  • Honest: If I don't know something, I'll tell you
  • Human: No corporate-speak, just real conversation

You Might Receive:

  • A story about a similar situation I encountered
  • A hand-drawn diagram if it helps explain something
  • A book recommendation if your question inspires one
  • Genuine curiosity about your home and experiences

FREQUENTLY ASKED QUESTIONS

Book-Related:

He's based on every technician I've ever worked with, including parts of myself. The best stories are composites of truth and imagination.

As long as homes keep having secrets and people keep having dramas, Andy will have more stories to tell.

Absolutely—I love hearing how different readers interpret the same scene.

Technical Questions:

I can offer educated guesses and things to check, but nothing replaces hands-on diagnosis. Think of me as your friendly second opinion.

If you're worried, it's worth investigating. Let's talk through what you're experiencing.

Your home is trying to tell you things. Learn to listen to it.

STORIES I'D LOVE TO HEAR

The Good, The Bad, The Weird

  1. The strangest thing you’ve found in your home during renovations
  2. Your most memorable interaction with a service technician
  3. The family story tied to your home’s quirks
  4. The noise you’ve learned to live with but can’t explain
  5. How your home has been a character in your life story

Reader Experiences:

  1. Which part of my books made you look at your home differently
  2. Stories about your own “Andrew Baines” moments
  3. How you’ve applied my non-fiction advice in your home
  4. The conversation my books started in your household

WHAT I CAN OR CAN'T

What I Can't Do:

  • I can’t provide specific repair instructions for complex systems
  • I can’t diagnose emergencies—please call local professionals for urgent issues
  • I can’t recommend specific brands or products (ethics)
  • I can’t respond to requests for free technical consultations for businesses

What I Can Do:

  • Help you understand what might be happening
  • Suggest questions to ask your local technician
  • Explain why systems behave certain ways
  • Share stories about similar situations

BEYOND EMAIL: WHERE YOU'LL FIND ME

In the Wild:

  • Local hardware stores(researching and eavesdropping)
  • Coffee shopsthat sound like mechanical rooms
  • Library basements(studying old building plans)
  • Bookstoresin the home improvement and fiction sections

A PERSONAL INVITATION

“After 38 years of entering people’s homes and lives, I’ve learned that the most interesting conversations happen when we’re honest about our uncertainties. Your ‘silly question’ might be the start of a great story. Your ‘weird noise’ might have a fascinating explanation. Your ‘ordinary home’ might be hiding extraordinary stories.

Don’t hesitate to reach out. I answer every message personally, and I genuinely want to hear what you have to say—about your home, about my books, or about the strange space where they intersect.

The best service calls—and the best stories—often start with a simple question from someone who was hesitant to ask.”

– Sean Henry Hansen

EMERGENCY NOTE

If you’re experiencing a true HVAC emergency (no heat in winter, gas smells, electrical issues), please contact your local service professional immediately. Your safety comes first—the stories can wait until you’re warm and safe.